Electric Rate Concerns?
Here and across the state, we are receiving an increasing number of reports about abnormally high electric bills for consumers who have variable rate generation contracts.

To view a recent news story about the situation, click here.

If you believe you are paying a rate that is inconsistent with your supplier contract, you are encouraged to contact the supplier to resolve the problem. If the supplier is unable to resolve the complaint or is unresponsive, you may want to file a complaint with the Pennsylvania Public Utility Commission here.

If you believe the supplier has violated Pennsylvania’s Unfair Trade Practices and Consumer Protection Law, or has engaged in price gouging, you may want to file a complaint with the Office of Attorney General here or by calling 1-800-441-2555.

Also, the House Consumer Affairs Committee will hold a public hearing on this issue on Thursday, March 20, at 9:30 a.m. at the state Capitol. In addition to taking testimony on the current situation, the committee also will look into action that may be taken to mitigate future rate spikes.

Learn more about fixed and variable rate electricity contracts by watching this video from the PUC.